![]() ![]() The new Office for Mac is the first major upgrade package Microsoft Office applications on the platform OS X since the release version of Office 2011. Microsoft Office 2016 has announced the release of the preliminary version of the office suite Office 2016 for the Mac. If you previously owned a copy of Mac Office 2011 or you currently have an Office 365 subscription you can use the following link to locate the local phone number for Global Microsoft's Customer Service Support. For instructions on how to uninstall Mac Office 2016 use this link: How to Uninstall Mac Office. It is not working properly (won't launch) and the folks at GoDaddy suggested I uninstall and reinstall., Mac OS X (10.6. How do I uninstall Microsoft Office 2016. Once the removal is complete, click Back to Interface button to re-scan your Mac. Review the components belonging to Microsoft Outlook 2016, click Complete Uninstall and then Yes in the pop-up dialog box to perform a thorough uninstall. pst or archive files you have.Click Microsoft Outlook 2016 icon, and click Run Analysis to run a scan. Back in the Mail window – Select your new profile in the "Always use this profile" dialog box and click OK.Enter your name and email if it doesn’t default in automatically.Type the name of the profile e.g. your name and click OK.Choose Start | Control Panel | View by Large Icons (upper right of window) | Mail (may say Mail 32-bit).Create a New Outlook Profile (when you create a new profile, you will need to re-add any email accounts you check including shared departmental accounts).After the folder is empty, Outlook automatically downloads the items from the Exchange server. On the General tab, click Empty Cache.In the navigation pane, Ctrl click or right-click the Exchange folder for which you want to empty the cache, and then click Properties.On the bottom left, click the gear icon and select Reset Account from the list.Ĭlear the Outlook "Old" (Mac) Cache - note this deletes any information not synced with the server.In the left pane, select the account you want to reset.ost file and rename it (you may need to Show Hidden Files and Show Extensions to see the file)Ĭlear the Outlook "New" (Mac) Cache- note this deletes any information not synced with the server In the Run window, type this path in the Open box "%LOCALAPPDATA%\Microsoft\Outlook\". ![]() ost file (if you get an error about "cannot open set of folders") Delete all entries named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2 Delete all entries who type is MicrosoftOffice. Delete all entries for your Exchange account. Click the Next button to let the tool search for the installed version of Office. Select Finder | Utilities | Keychain Access Under the Option 2-Completely uninstall Office with the easy fix tool section, click the Download button to download the Uninstall Microsoft Office tool.Select all credentials for Microsoft, Outlook, OneDrive, or Skype for Business and choose Remove from Vault.Choose Start | Control Panel | View by Large Icons (upper right of window) | User Accounts | Manage your credentials (left column).Clear your cached passwords (Note: you may need Admin rights to do this) - Windows.Mac Outlook - Choose Tools | Accounts | type your HawkID password in the password field. Deselect the "Always prompt for logon credentials" check box.If prompted, in the Password: text box, type your password. ![]()
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